Below are some of the questions we get?
I can’t find my advert
Enter your reference number into the search box on the classified page and then click search. If you have recently posted an advert it can take 24 hours for it to appear on the system. Your advert may just simply have expired and you may decide to repost it again.
How do I put an advert on?
Simply click on the( place an advert box) in the classified page and follow the instructions. You will need to choose your category that you want to post your advert in first.
If I have sold my item what can I do?
You can delete the advert and use the space to post something else until your time period runs out.
Why has my advert or business been removed?
You have broken the terms and conditions on the site.
I have received a suspicious response to my advert. What should I do?
Look in the safety tips section and if your still suspicious report it to email@example.com
Can I change some of my details and special offers
The details and offers can be changed at anytime.
I don’t know when my package runs out.
We will let you know in good time so you don’t miss any opportunity to promote your business.
I want to upgrade from the bronze package to the silver?
This can be done online or just contact us at firstname.lastname@example.org
I have a complaint how do you deal with that?
Mycookstown.com takes all complaints seriously and tries to meet the highest standards throughout the site. For this reason we encourage you to email us at email@example.com asap. We would also welcome any suggestions you have on improving the site.
We offer 3 packages for business which offer exciting ways for your business to grow:View My Cookstown Packages